Shipping policy

We offer shipping to customers within Lebanon using ARAMEX. We strive to ship orders as quickly as possible, typically within 02 business days of receiving payment.

Shipping Rates

Shipping rates are calculated based on the weight and destination of your order. You can view the shipping cost at checkout before completing your purchase. We offer free shipping on orders over 10 USD covering all Lebanon. 

Delivery Time

Delivery time varies depending on your location and shipping method. Standard shipping typically takes 02 business days. 

Order Processing

Orders are processed within 02 business days of receiving payment. If there is a delay in processing your order, we will notify you by email or phone.

Order Tracking

Once your order has shipped, we will provide you with a tracking number so you can track your package. Please allow [insert number of business days] for the tracking information to update.

International Shipping

We currently do not offer international shipping.

Lost or Damaged Packages

If your package is lost or damaged during shipping, please contact us immediately so we can file a claim with the carrier. We will do our best to resolve the issue as quickly as possible.

Changes to Our Shipping Policy

We may update our shipping policy from time to time. Any changes will be posted on this page with the updated date.

Contact Us

If you have any questions or concerns about our shipping policy, please contact us on +961 81 173877 // jtm.trading.co@outlook.com